The problem is I’m getting a notification saying that I have offers to accept and I’m sitting there looking at my screen but the offers never come through and then they say they’ve been accepted by somebody else but I never even had a chance to accept them. I’ve called multiple times to tell them what’s going on and they keep telling me that offers are not guaranteed.
Then I realized that a notification comes through saying that I have an offer to accept but I never get the offer.and that’s happening over and over again.
But I typically get several offers multiple offers throughout the day and I’m not hardly getting any offers at all. I’m very frustrated because right now there is a bonus incentive going on and I feel like every time there’s a bonus incentive this happens and it just seems suspicious to me. I have had several issues with the app over the last few days, I’ve made several phone calls with no resolve.
This is not correct or not up to the moment information. For example today I finished several trips and it continues to tell me that my trips total is 90. I also feel that the metrics system is not updated as often as it should be. So the driver has no idea what they have failed at and where they can make improvements because this information is not provided to them. The other issue that I have with the app is where it shows the customer rating for the driver that fails to show the parameters at which the driver is being rated. Walmart needs to do a better job at this. The way that the earth is set up at this time shows the items in various parts of the store where are you have to walk from one end of the store to the other end of the store and then back to the original side of the store because the items are not listed by geographic location access. The items that are listed for the shop or two by need to be listed by aisle numbers. I have been a Spark Driver for a few months and I’ve been able to utilize the app for a while.
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